Guaranteed delivery

Sometimes I get a little nervous when I dont hear from them and it takes awhile to get my stuff sent but inevitably I always get my stuff. A few years back I ordered two test and one TREN . A few months later I get a letter from customs saying they seized it in California and that I could appeal with them. Of course I didnt. I contacted AP told them what happened and sent a picture of seizure notice and awhile later received three test. I was bummed about not getting the TREN but couldnt complain. I could of got nothing.